IT Support Field Kit Module 3: Incident & Change
$19.00
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IT Support Field Kit Module 3: Incident & Change
$19.00
For the two moments when improvising costs the most: something is down and everyone is watching, or you are about to change something that currently works. Fourteen printable pages for both.
Incident pages: declaring a major incident, incident roles, a major incident log, communications templates, a blameless postmortem and a five whys worksheet. Change pages: change request, change risk and approval, maintenance window checklist and rollback plan.
Print the incident set ahead of time. A paper log still works when the system that is down is the one you would have written in.
WHAT YOU GET
US Letter and A4, both files included, identical content. Undated and unnumbered, so pages get reprinted rather than photocopied. Prints clean in black and white. Every future version included at no extra cost.
Single-user licence: one person prints and uses it. For a site or a team, the Complete System is sold with a facility licence.
PART OF A SET
This is one of seven modules. The Complete System collects all seven in a single 67-page PDF with continuous numbering and a contents page, for $79, which is $54 less than buying the modules separately.
Made with care
Great value
Elegant design
Quality materials
Details
This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.
Shipping & Returns
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.
